Return & Exchange Policy
Last updated: September 2026
At MAFTUL, we are committed to customer satisfaction and providing a clear shopping experience.
Return Period
Customers can request a return within 14 days from the date the order is received.
Return Conditions
To be eligible for a return, the product must be:
- Unused and unworn.
- In its original condition.
- Unwashed and undamaged.
- With the original packaging and tags, if applicable.
Products that have been worn or used cannot be returned.
Damaged or Incorrect Products
If you receive a defective product or a product different from what you ordered, please contact our customer service team to arrange a return or exchange.
Contact Us
To request a return or exchange, please contact us through the Contact Us page within the 14-day return period.